The complaining party is required to deliver to Eltris the following information:
1. Identification of the copyrighted work(s) claimed to have been infringed;
2. Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and information reasonably sufficient to permit us to locate the material (please provide us the URLs from our Customer’s website where the infringing material is located);
3. Information reasonably sufficient to allow us to contact the complaining party such as email, telephone, fax, etc.
4. The following statements printed, signed manually, and sent (you may scan and attach the statement to an email):
“I have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.”
“Under the penalty of perjury, I state that the information contained in my complaint is accurate and I am authorized to act on behalf of the owner of the copyright I claim is infringed.”
5. A physical, faxed, or electronic signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
PLEASE BE ADVISED THAT IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES AND CRIMINAL PENALTIES.
Please note that after we receive your formal complaint, we will inform the Respondent of your complaint. If our customer does not remove the infringing material, we will disable access to that material.
The customer has the right to submit a counter-notification in case they disagree with the claim. In such a case, the complaining party is provided with 10 days to file a claim against our customer and provide proof of filing. If no such proof is submitted or a restraining order is not granted, Eltris will reinstate access to the material.